Are you using a ringtone saved to your SD Card? If so, that might be why (and I'd check your card for damaged sectors or corrupt files).
Been happening on my replacement Note 7 (Verizon) but didn't happen on my 1st one. I used Samsung cloud to restore some settings on my replacement Note 7 and that could be the culprit.
I moved a couple ring tones from my SD card to my internal folder and that doesn't help. It still reverts to the default Verizon airwaves ringtone upon reboot (or sometimes just after a few hours).
Don't want to do a factory reset as I just spent a ton of time setting up again. Any ideas how to fix?
I had the same problem with my AT&T ringtone but I figured it was an app I had called "Audio Pro Manager" that kept changing my ringtone to default... Make sure u check and sound or ringtone managing app
I had the same problem with my AT&T ringtone but I figured it was an app I had called "Audio Pro Manager" that kept changing my ringtone to default... Make sure u check and sound or ringtone managing app
I mine was doing the same thing. I went and changed them in the app. Thanks!!
I took out my SD card for a minute to change the ringtone to a song not on the SD card but stored in internal storage. It has stuck overnight, but I am not counting my good fortune yet. Again, only the ringtone has reset over and over. No other contact specific ringtones or alarm songs have been reset and they are all on the SD card..
Yes, exact same issue with me, it's only the default ringtone set through settings, none of the app specific notifications get changed. All are on internal storage for me.