Roku and Disney plus

[Joshua Luther1]

I'm not sure if anyone else has been experiencing issues with being able to access and watch Disney plus, Hulu, or ESPN on Roku since they removed their content on YouTube TV. It's only those three apps that are affected by it. But it tells me it's not available in my region. I've tried removing and signing out of the apps, restarting my Roku and router. The thing is that they all work fine on Google TV on our smart TV. But I have a hunch that Disney is somehow blocking Roku from accessing their content. I'm not sure why. Maybe it's a glitch that will get fixed in the next couple of days.

 

[SpookDroid]

Which region are you in? In the US, the apps (both Disney and Hulu, and content directly through Disney's app) are working for me on all my Rokus. If you were subscribed to the services through YouTube TV, however, that MAY be affected account-wise since their carrier agreement lapsed.

 

[Joshua Luther1]

Which region are you in? In the US, the apps (both Disney and Hulu, and content directly through Disney's app) are working for me on all my Rokus. If you were subscribed to the services through YouTube TV, however, that MAY be affected account-wise since their carrier agreement lapsed.

We are in the U.S. and are subscribed through Verizon.
We also have our YouTube TV account through Verizon.

 

[Joshua Luther1]

I got it all fixed. I contacted Disney plus customer service and they were able to fix it on their end. It was error code 73. In case anyone is having issues with theirs.

 

[SpookDroid]

Is the Roku model too old? Disney did announce that some older models will no longer be supported (but that should go into effect in December, however).

Do the apps load OK before signing in? Are they crashing (i.e. app issue) or are they just not letting you log in (i.e. account issue)?

 

[Joshua Luther1]

Is the Roku model too old? Disney did announce that some older models will no longer be supported (but that should go into effect in December, however).

Do the apps load OK before signing in? Are they crashing (i.e. app issue) or are they just not letting you log in (i.e. account issue)?

It's not an old Roku. It wouldn't even let me sign in. It was giving me an error message like I was trying to sign in from another country or something. It was saying Disney plus isn't available in my location. I'm not sure what happened and how they fixed it. I think they just had to confirm and reset my location.