S pen not working at all on my note 9

[Android Central Question]

I think I have a pretty unique problem. My samsung note 9 will not recognize my s pen no matter what. I have ordered a new one from Amazon, slipped it in the port and nothing. I have Googled and investigated everything. Tried resetting the s pen. Tried wiping cache. Tried resetting the whole phone. When I first turn the ohone on, I feel the vibration and the little menu pops up when I remove the s pen. The first time only. It even registers the little tip light on the screen. After that, nothing. The phone never finds it. Never acknowledges it. Never senses when I put it back or remove it until I restart the phone again. I have had pie and now android 10. Same issue. It is like the pen is not charging in the socket. I was thinking of finding someone who has a note 9 and trying to charge my pen in their phone. Have not found anyone yet. I tried my wife's note 8 pen just to see if it sensed I was placing it in or removing it from my phone. It did not. All I am left with is there is a hardware issue with the charging inside the compartmenr. I have heard no one speak of this. Nor have I any idea how an s pen charges. Wirelessly I gather. I purchased the phone second hand so I don't know if this problem has existed since inception. My pen looks authentic but even if it was not, I ordered one from Amazon, double checked the reviews and made sure it was Bluetooth. Still nothing. Any ideas?

 

[mustang7757]

Have you tried safe mode ?

'll leave a Link to register so you can communicate here as a guest account you can only post questions but can't reply.
https://forums.androidcentral.com/showthread.php?t=409154

 

[Aakbusiness65]

I did! Nothing..

 

[B. Diddy]

Welcome to Android Central! Is the phone still under warranty? If so, I'd contact Samsung about it.

 

[Aakbusiness65]

Nope. I bought it second hand. Works great with the exception of the s pen issue.

 

[mustang7757]

I did! Nothing..

Hi Welcome!
What do you mean by that ? You haven't tried safe mode?

 

[adegbenroagoro]

I think I have a pretty unique problem. My samsung note 9 will not recognize my s pen no matter what. I have ordered a new one from Amazon, slipped it in the port and nothing. I have Googled and investigated everything. Tried resetting the s pen. Tried wiping cache. Tried resetting the whole phone. When I first turn the ohone on, I feel the vibration and the little menu pops up when I remove the s pen. The first time only. It even registers the little tip light on the screen. After that, nothing. The phone never finds it. Never acknowledges it. Never senses when I put it back or remove it until I restart the phone again. I have had pie and now android 10. Same issue. It is like the pen is not charging in the socket. I was thinking of finding someone who has a note 9 and trying to charge my pen in their phone. Have not found anyone yet. I tried my wife's note 8 pen just to see if it sensed I was placing it in or removing it from my phone. It did not. All I am left with is there is a hardware issue with the charging inside the compartmenr. I have heard no one speak of this. Nor have I any idea how an s pen charges. Wirelessly I gather. I purchased the phone second hand so I don't know if this problem has existed since inception. My pen looks authentic but even if it was not, I ordered one from Amazon, double checked the reviews and made sure it was Bluetooth. Still nothing. Any ideas?

Your phone is configured by Samsung with its original S Pen . It sounds to me like you haven't RESET THE S PEN. You have to do this whenever inserting a new S Pen into the phone(I'd broken one in the past). In the notification panel long press S PEN AIR GESTURES. If it's OFF, put it ON. Then click the menu icon in the upper right corner of the screen. You'll see RESET S PEN. Follow the instructions.

 

[Aakbusiness65]

Hi. I tried it in safe mode. No joy. Thank you though! I'm trying everything.

 

[Aakbusiness65]

Thank you! I followed the instructions. Nothing. The ohone never senses that the pen is in the socket.

 

[mustang7757]

Hi. I tried it in safe mode. No joy. Thank you though! I'm trying everything.

If you haven't tried factory reset, maybe flashing the firmware , if you think the S- pen definitely not the issue. , also do you use a magnetic case ?

 

[adegbenroagoro]

Thank you! I followed the instructions. Nothing. The ohone never senses that the pen is in the socket.

Does this S Pen by any chance work properly in ANOTHER Note 9?