S10 keeps disconnecting from wi-fi

[mikerugg]

Every few seconds my Galaxy S10 disconnects and reconnects from Wi-Fi. Rebooting sometimes helps but only for a short period of time. Help!

 

[mustang7757]

Is this your home WiFi? Have you tried rebooting the router?

 

[B. Diddy]

Welcome to Android Central! Does this happen on other wi-fi networks, or only at home?

 

[Gayle Lynn]

Turn on Airplane mode and while on turn wifi back on.

Try different channels.
The S10 supports AX Wi-Fi 6 and I'd more robust. $199 Netgear Nighthawk AX-4.

Never happened in past? Just started? Did you enroll in Android 10 beta? etc.

 

[Danny Long2]

Mine is exactly the same but I'm putting it down to the Beta

 

[mikerugg]

Yes it is my home Wi-Fi. Yesterday I paid more attention to it and it didn't happen when I was out in my car around town. I have Verizon for a carrier, and Atlantic Broadband at home for my network. I'm an IT guy so the first thing I did was reboot the router. So it may not be the phone after all.

 

[mikerugg]

No I'm not in beta. Tried the airplane mode with no difference. Yes its happened in the past but has gotten worse. I do have my own router to try but I'll have to check with my provider to see if it's allowed. Thanks!

 

[B. Diddy]

Are you using wireless N or AC? Is it only on 2.4 GHz or also 5? If it's 2.4 GHz only, I'd wonder about congestion, so maybe try a different channel. (But since you're an IT guy, I'm guessing you have a relatively state-of-the-art router.)

 

[Gayle Lynn]

I've always bought my own routers and modems. ISP had crap models in the past.

With S10 supporting ax I immediately saw better speed and coverage from Wi-Fi 6 router.

But if you have FIOS I don't think you'd be using home router. N is old out of date - useful in an emergency. We had severe lightning and even with everything on UPS the modem was struggling to maintain proper connection and I couldn't be sure about the router. The coax surge fuses ISP puts on a line need to but haven't been replaced in over a decade.

Things to consider.

 

[me just saying]

try wiping the cache partition. it does fix a lot of network errors

https://support.t-mobile.com/docs/DOC-39551

 

[mustang7757]

Yes it is my home Wi-Fi. Yesterday I paid more attention to it and it didn't happen when I was out in my car around town. I have Verizon for a carrier, and Atlantic Broadband at home for my network. I'm an IT guy so the first thing I did was reboot the router. So it may not be the phone after all.

If it's only happening with home wifi , I suspect the router is the issue

 

[Vinman911]

So I have had some experience with this, namely the 5 G band in the router. I would say try to change your 5G band either to the upper channel versus lower and make it more narrow (say 600mb than 1300mb).

 

[mikerugg]

Thank you everyone for your advice. Thankfully it was the router, changed it out and all is fine. Great forum with great people. Bye for now.