S23 ultra keeps rebooting randomly

[mustang7757]

Yes by getting the S23 ultra lol

No seriously it happened early on a little bit but the last few months were ok so I really didn't anything to fix it I just lived with it at first, being that it didn't happen often

ahh ok

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[Please_help_LL]

Yes.. It was happening every 5 minutes with my last 21 Ultra.. then it would stop and maybe do it once every hour and then every minute.. and I did the factory reset I cleared the c a c h e and nothing worked. I then got the s23 ultra and it's still occurring Maybe 3 to 5 times a day. But nothing like my S21 Ultra. But it's still annoying does anybody have any advice. Please help thank you Larry

 

[mustang7757]

Yes.. It was happening every 5 minutes with my last 21 Ultra.. then it would stop and maybe do it once every hour and then every minute.. and I did the factory reset I cleared the c a c h e and nothing worked. I then got the s23 ultra and it's still occurring Maybe 3 to 5 times a day. But nothing like my S21 Ultra. But it's still annoying does anybody have any advice. Please help thank you Larry

Welcome to AC!

Have you tried setting>general management>reset>reset settings?

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[Please_help_LL]

Yes, i did try that as well.
any other thoughts?
Thanks
LL

 

[mustang7757]

Yes, i did try that as well.
any other thoughts?
Thanks
LL

Since you mentioned you factory reset and still seeing this issue have u tried safe mode?

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[Billylikestodrinksoda]

Since you mentioned you factory reset and still seeing this issue have u tried safe mode?

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I am having the same exact issue. I have swapped out 3, S23 ultras with the same random reboot issue.

I have tried -

- setting up clean, no restore any Data
- safe mode (heck, it crashes during set-up)
- clear cache
- factory reset uncountable times
- rolled back firmware to the version it shipped with. (First two weeks, before the update my first phone was flawless in operation)
- even when I rollback firmware (samfw) nothing changes, crashes and crashes.
- auto reboot

I am so frustrated with this phone, and this issue, I am about to return it. It is critical I have a working phone.

Any one else have success?

 

[Gary02468]

You say you've encountered that problem on three different S23 Ultras? Have they all used the same sim card?

 

[fuzzylumpkin]

You say you've encountered that problem on three different S23 Ultras? Have they all used the same sim card?

It's gotta be something like this... The chances of getting three devices with the same issue are ridiculous.

 

[Billylikestodrinksoda]

You say you've encountered that problem on three different S23 Ultras? Have they all used the same sim card?

Every phone has been a new sim card.

Other things I have tried...

- I had less rebooting for a few days using nova Laucher, but that doesn't work anymore....
- I deleted my Samsung.com account and setup a new one
- NEVER touched the Galaxy Store in the event it was a rouge app there

In the end all the same.

 

[Billylikestodrinksoda]

You say you've encountered that problem on three different S23 Ultras? Have they all used the same sim card?

new sim card every time.

 

[fuzzylumpkin]

new sim card every time.

And you've tried setting them up from scratch? Very weird. Have you tried stuff like turning off wifi and bluetooth?

 

[J Dubbs]

new sim card every time.

Then it's probably an app that you've installed on all 3 of the phones.. that's about the only thing left ¯⁠\⁠_⁠(⁠ツ⁠)⁠_⁠/⁠¯

 

[mustang7757]

I am having the same exact issue. I have swapped out 3, S23 ultras with the same random reboot issue.

I have tried -

- setting up clean, no restore any Data
- safe mode (heck, it crashes during set-up)
- clear cache
- factory reset uncountable times
- rolled back firmware to the version it shipped with. (First two weeks, before the update my first phone was flawless in operation)
- even when I rollback firmware (samfw) nothing changes, crashes and crashes.
- auto reboot

I am so frustrated with this phone, and this issue, I am about to return it. It is critical I have a working phone.

Any one else have success?

What's your model number?

 

[Billylikestodrinksoda]

What's your model number?

Sm-S918U - on VZW

 

[mustang7757]

Sm-S918U - on VZW

Flash to the Sm-S918u1 which is unlocked firmware see if u get same thing happening

Use home CSC in CSC slot and Odin prince comedy 3.14.1 (patch B)
That way it won't factory reset

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[mustang7757]

Get the firmware with Frija tool put model number Sm-S918U1 CSC code XAA
Download to your computer


Both patch B Odin and Frija can be downloaded from XDA Forum

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[Billylikestodrinksoda]

I have gone back and setup my RT-ax86u turned off wifi 6, and 5gz... Same thing.

Also, let my wifi off for the whole setup process and just run on VZW network.... Which I have a 700 down and 400 up connection usually

However, I am on 2.5G fiber and my RT-AXE1000 is much faster.

My s22U would only get max wifi of 1.2GB, this one will get me 2.1GB on 6e... I read they improved the chip

 

[Billylikestodrinksoda]

Get the firmware with Frija tool put model number Sm-S918U1 CSC code XAA
Download to your computer


Both patch B Odin and Frija can be downloaded from XDA Forum

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Mustang, can you send me the xda link so I make sure to get the correct one?

 

[Billylikestodrinksoda]

I have never had much luck with the Frija software, but will try again. I use Samfw, but the firmware always posts after the carrier pushes the update

 

[mustang7757]

Mustang, can you send me the xda link so I make sure to get the correct one?

Ok give me a second

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