S4 Mini plays ringtones but no music

[Alina Doodnath]

I've had it for a few days, the speakers must work because it plays ringtones and notification sounds but when I play music there's no sound, I've checked settings and the accessibility options where it says "turn off all sounds" and that box is unchecked. Why can't I hear anything when I'm playing music? So confused!

 

[Alina Doodnath]

Sorry please delete this post, don't know what I did but I restarted and it's back *embarrassed*