OK, I don't think Orange took away those features, but stranger things have happened. So my advice is to take the device to an Orange store and ask them to compare it with one of their units. If that, too, is missing those features, ask for an explanation (although with Customer Service being what it is, it's probably not even going to shed light on the matter...but again, stranger things have happened). If it is an Orange-made decision to remove them from your S4, your best bet is to either change the device for an unlocked unit or root and flash a different ROM (you could use the unlocked version image or if you're feeling 'lean', the Google-edition one).