Same issue here too. I tried everything from clearing the cache to factory reset and also holding the up volume, home key, and power button to clear the partition. It's not an apps issue on my part because I chose not to log into my google account to prevent the phone from reinstalling my previous downloaded apps. This time around the phone only had apps from the factory and the camera still failed. I sure hope its not a hardware problem because what good will it do if I trade in my phone for another phone with the same problem. Had high hopes for this phone, first time I ever switched from my HTC devices to a samsung and this is what I get?