S5 Reset on its own

[aros1701]

Hello all, please apologize if this has been asked but I am new to this forum. I have an AT&T Samsung Galaxy S5. Yesterday I was walking my son to school and had my phone in my pocket. When I walked back home and took it out for use, it was reset back to factory default. Not sure how it happened but everything was reset back to factory default. I have most of my data backed up but I have some very recent pictures from my sons first day of school that I had not backed up yet. My question is this: I know that there are may applications out there that can allegedly restore data from an android device, even with a factory reset but all of the ones I have tried elude to the device needing to be rooted. I have also discovered several threads speaking to the fact that the AT&T Samsung Galaxy S5 cannot be rooted. Can anyone please offer some advise or direction as to how I can proceed here? Any assistance would be appreciated.

 

[ET2E]

Did you have a code on your phone? Sometimes phones go off in pockets, and your phone could've reset because of "incorrect passcode attempts"

Posted via the Android Central App

 

[aros1701]

Yes, it had a 4 digit pin on it. What I need to know is if there is a way to get the data back from the hard reset by using one of the many apps out there?

 

[B. Diddy]

Welcome to Android Central! Factory reset wipes your local data, so in order to restore your data, it would have had to be synced or backed up somewhere. For example, if your contacts were saved to your Google account (rather than the local Phone account), they're safe because they were automatically synced to your Google account, and get synced back once you log back into your Google account on the phone. Photos will only auto-backup if you have that turned on in the Google Photos settings. If you didn't have that turned on, then the photos are gone. Sorry!

 

[aros1701]

But there are some apps out there like Dr. Fone that claim I can recover data that was deleted due to a reset by first rooting the phone. Then they state the software can recover from the root folder structure of the phone. Is this not the case?

 

[B. Diddy]

It's possible, but the chances of success are low. You'd have to root the phone, which in itself writes data to the internal storage, and that may start overwriting any deleted data that might still be recoverable. Those programs aren't free either, but if you still want to try, check out this guide: http://forums.androidcentral.com/am...-s/500142-guide-recovering-deleted-files.html