S6 Active getting ads when turning screen on.

[russel5150]

A friend of mine just got his family all S6 Actives last week, and the last couple of days ads have started popping up on the home screen every time they turn the screen on.

Is this a common thing? Ive had the note phones and currently on the droid turbo and have never had that.

They are coming from the iphone4 and this is their first android

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[jackal2001]

Uh no. Never heard if that.
Sure it isn't some news feed app?

Posted via the Android Central App on my GS6 Active

 

[Rukbat]

Sounds like some malware they all got on their phones. They need to run Malwarebytes Anti-Malware and a good antivirus app.

 

[russel5150]

Ill have them try that. I didn't know of it might have been a setting in briefing or something.

Thanks

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[russel5150]

So we think the problem was a music download app, when i uninstalled it the ads went away.. So far

Thanks for everyone's help

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