s6 says recovering after using Dr Fone

[AC Question]

I used Dr Fone to get back some deleted videos of my son, it went through the process said I had to pay as it was only a trial version and now it is stuck in the "Recovering" mode. I cannot turn the phone off, if I hold Power, Home and Volume Down I get the "Recovery is not seandroid Enforcing" I hope someone can help with this or my phone is useless.
I have emailed Dr.Fone but to no reply

 

[belodion]

Can you boot into Safe Mode?

 

[jaz572]

Hey! I fixed it...by pure luck.

I had downloaded the Android data recovery from Dr Fone and it did say that if your phone is stuck in Recovery to click exit recovery in the program...where? I then decided to download some different software from Dr Fone to try and release my phone and it worked just as they said, the software is called "Toolkit for android" from Dr Fone. This has been frustrating especially as they didn't mention that you needed the Toolkit to get out of recovery.
Thanks for the reply belodion, do you know of any free or cheap file recovery software ?

 

[belodion]

Alas no, but I'll ask others.

Welcome as a new member.

 

[Lydia Habtamu]

The same thing happened to me, can you please tell me how you fixed yours?

Thank you!