S6 Shortcuts not workin, need help!

[Blissyful]

For some reason the shortcuts on the lock screen (the phone shortcut and the camera shortcut) and the double home shortcut which usually opens the camera doesn't work. All go back to the lock screen. The only short cuts that seems to work during the lock screen is the volume buttons when listening to music.

If anyone can help I would appreciate it x_x!

Also, if you are going to help show me to how to do it, because i'm still new to the phone so I don't know where is what and what to do.

 

[B. Diddy]

Welcome to Android Central! Try wiping the cache partition, which won't erase any personal data: https://support.t-mobile.com/docs/DOC-21095

If that doesn't help, then try booting into Safe Mode, which temporarily disables all 3rd party apps: https://support.t-mobile.com/docs/DOC-21007

 

[Blissyful]

that fixed it