Bought mine on the 28th of March. But I actually started using it around the 6th. So in effect its onlly been a week put to use.
Sure I agree with the getting-hot-while-initial-download excuse. But after 5 days, 5 factory resets and a slew of app mix and match together with turning off features in the setup, I just cant figure why a phone of this "power" cannot handle the load...
I just came back from the samsung service centre where the staff said the technical support would perform a "fresh install of the software" due to "suspected bugs during ota that occurs when phone is first activated".
After 45 minutes, she handed me the phone so i could test it with their wifi connection, i started to do 2 installs BBM and WA, and after 2 restarts later (black screen then the samsung text), it started heating up again. I even turned off auto app update just to isolate the load to those 2 apps FFS...
So she then suggested I hand the unit in for repairs....OMG, 1 week into using and now they wanna repair it? Is the technician even proficient in handling new products yet?
Im at a lost for words with this first experience of buying a "flag****" from Samsung. Even my cheap-*** Oppo handles the same load better and COOLER. And it costs 1/3 of this "powerful smartphone"