S7 Facebook connection problem

[Don n Maureen Hewitt]

Hey, I went to settings, then accounts, then Facebook, then sync your device and I got mine. GL

 

[Ryza321]

Hey, I went to settings, then accounts, then Facebook, then sync your device and I got mine. GL

Does this settings activate fb sync? Because I want to keep it disabled.

 

[Rezzachappy16]

s7 Edge verizon - So whenever I hit "like" on a post, it will only be there for the duration im on the app. When I close the app, it all gets erased as if I was never there but if I open up my facebook on my computer simultaneously to compare, everything I did on the app shows up on the computer... however, like I said above, closing the app then opening it shows that I have not had any activity on facebook. Also, whenever I'm trying to view either my profile or a friends profile, I get a connection issue error message at the bottom of the app. Very fustrating.. I have cleared cache, data, reset, reinstall, nothing works... Is this a facebook issue or an issue with my phone?

having exact same experience. Seems to be a lot of syncing issues

 

[Chanez_Mila]

Hey, I had the same problem with my galaxy S7 edge, most of my applications wouldn't work (viber, facebook, ...). Then I did something that it seemed to work very well for me.
I went to Settings > Applications > Applications Manager > Plus, then i chose "Reset applications preferences".

It has been almost a week since i reset it, and all my applications work just fine.

 

[Nibras Werdia]

I had same issue with Facebook/Facebook messenger. Did couples factory resets/ wipe cache procedures, replaced the device through Verizon and never worked out. Finally I found the problem. I used to turn the power saving mode ON, and that was the problem, since the last factory reset I have done which was 1 week ago, I haven't face any problem with Facebook so far, because I haven't used the power saving mode again.

 

[Nibras Werdia]

Same problems here. Super annoying. Facebook needs to get this fixed quick

I had same issue with Facebook/Facebook messenger. Did couples factory resets/ wipe cache procedures, replaced the device through Verizon and never worked out. Finally I found the problem. I used to turn the power saving mode ON, and that was the problem, since the last factory reset I have done which was 1 week ago, I haven't face any problem with Facebook so far, because I haven't used the power saving mode again.

 

[Nibras Werdia]

Same problem here also, I had two S7's my first one had a broken home button which had this same Facebook connection issue. Now my current S7 Edge does. It has to be a problem with Facebook, samsung support said to do a factory reset it. I'm just going to wait it out about another month.

I had same issue with Facebook/Facebook messenger. Did couples factory resets/ wipe cache procedures, replaced the device through Verizon and never worked out. Finally I found the problem. I used to turn the power saving mode ON, and that was the problem, since the last factory reset I have done which was 1 week ago, I haven't face any problem with Facebook so far, because I haven't used the power saving mode again.

 

[Nibras Werdia]

s7 Edge verizon - So whenever I hit "like" on a post, it will only be there for the duration im on the app. When I close the app, it all gets erased as if I was never there but if I open up my facebook on my computer simultaneously to compare, everything I did on the app shows up on the computer... however, like I said above, closing the app then opening it shows that I have not had any activity on facebook. Also, whenever I'm trying to view either my profile or a friends profile, I get a connection issue error message at the bottom of the app. Very fustrating.. I have cleared cache, data, reset, reinstall, nothing works... Is this a facebook issue or an issue with my phone?

I had same issue with Facebook/Facebook messenger. Did couples factory resets/ wipe cache procedures, replaced the device through Verizon and never worked out. Finally I found the problem. I used to turn the power saving mode ON, and that was the problem, since the last factory reset I have done which was 1 week ago, I haven't face any problem with Facebook so far, because I haven't used the power saving mode again.

 

[vanhoa]

Same problem here.

 

[right to carry]

It may be worth noting that I have had this problem many times while on phone data plan (regardless of signal strength) but never on WiFi. I can go back and forth between them and the problem never occurs on WiFi...

 

[Ryza321]

I had same issue with Facebook/Facebook messenger. Did couples factory resets/ wipe cache procedures, replaced the device through Verizon and never worked out. Finally I found the problem. I used to turn the power saving mode ON, and that was the problem, since the last factory reset I have done which was 1 week ago, I haven't face any problem with Facebook so far, because I haven't used the power saving mode again.

This could be a good explanation. Actually I often use power saving mode.

 

[desi-h]

The problem is still there. I noticed that with wifi the app run fine, under 4G it has always connection problems.

in having the same problem..works just fine on WiFi. is it a Samsung issue or a Facebook issue?

 

[Ryza321]

in having the same problem..works just fine on WiFi. is it a Samsung issue or a Facebook issue?

I would like to know it too.

 

[Dayne Rathbone]

I'm having this same problem on my Nexus 5X. I've tried a format and reinstall but to no avail.

 

[Izzyzen79]

I am having an issue connecting to Facebook with myou new s7. I keep getting an error message "can't connect now". I hit more and it says "check your Internet settings" but I have full service and everything else works. If I do clear the cache and do a force stop,it seems to fix it . The problem is it keeps happeningetting. Five times already today. Is anyone else this issue with their s7? Any suggestions on fixing the problem?

Uninstall facebook reboot Do a google search for old facebook downloads and download a version prior to the latest one.
You will need to do the same for messenger. Worked for me.

 

[markdroid89]

Same problem here, also with messenger

i rang samsung support today (Australia) and they said a lot of people are calling RE this issue, its not a samsung issue its a facebook issue..they said facebook are working to rectify the problem..make sure you clear ur cache and wait until a new facebook update then try to login again...im still waiting for that update.

 

[Sally McMurray]

No luck! I've tried unistalling, re-installing. I've tried the force stop in setting and page manager and nothing. It says I don't exist as name, email address or phone number. I lets me access via the interest but you can't really use the same functions. Grrr any help is welcomed. I have a Samsung S7 Edge.

I'm having the same problem with Facebook, Page Manager and Messenger.

Thanks Sally

 

[Sally McMurray]

I've never turned Power saving mode on, but I'm having the same issues as you! I still can't anything to work

 

[Kah0601]

I am so sick of having issues with the Facebook app on my new S7 Edge. I've actually had the phone a few months, my second phone. My first S7 Edge had constant internet connectivity problems. I'd be in my home, all was fine with my WiFi, and my phone would log on and off of the internet. It was ridiculous. Verizon finally replaced my phone. So now I'm on the second one. Still having some internet connectivity issues, but the biggest problem is the Facebook App errors. It's constant, and I noticed it on the first S7 Edge I had. I love Samsung phones, but am very disappointed. I miss my S5. I have no internet issues or Facebook App issues. I would have never upgraded if I knew what I know now. This is just frustrating. I will pick up my phone in the middle of the afternoon and it tells me I'm not connected to the internet while I've been working in my house for hours. My work phone is a Samsung S7, now that's doing the same dam thing with being connected to the internet, then becoming disconnected. I know there is nothing wrong with our WiFi because the laptops and other devices are fine. I'm ready to throw it away. We just had an update for the phone. I feel like it got worse. Definitely not happy. Oh, and factory resets...nope , don't work.

 

[Maky23071990]

Turn off the "Saving battery" option then restart the mobile. Works for me...