After updating the latest Android that puts Android pay on my s7 has frozen my phone completely with the blue light on constantly. No button combination does anything. Help.
s7 frozen with constant blue light
- Thread starter Graham Hendrick
- Start date
I have the same issue, no button combination seems to work....just a solid blue light and a blank screen
Power and Volume done for up to 30 secs... nothing
Power, volume up and home.... nothing
:-
Power and Volume done for up to 30 secs... nothing
Power, volume up and home.... nothing
:-
This just happened to me. After an hour spent with tier II tech support, no progress.
You need to let the phone die completely. Once it's dead (and the blue light) is no longer dead, plug the phone into an OEM walk charger. In my situation, thanmy s7 edge would vibrate to recognize the charthen reset - before it could even build up a charge (so I thought). I left it alone for an hour or so, and amazingly, it booted up like normal.
Good luck!
You need to let the phone die completely. Once it's dead (and the blue light) is no longer dead, plug the phone into an OEM walk charger. In my situation, thanmy s7 edge would vibrate to recognize the charthen reset - before it could even build up a charge (so I thought). I left it alone for an hour or so, and amazingly, it booted up like normal.
Good luck!
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