S7 & Messengers - no notifications on lock screen

[oceanclub]

I keep missing messages with Google Messenger, as notifications don't show up on my lock screen. (Samsung S7 Edge)

I have Settings > Notifications on lock screen -> Messenger set to "on"

Also, Settings > Notifications > Messenger set to "on"

Is there anything else needed or is this a bug?

P.

 

[chanchan05]

Seems like a bug. Started happening to me on the last update. Went back to chompSMS.

 

[oceanclub]

Ah; is there any way to log a bug report? I can't even find a Google Messenger forum....

 

[chanchan05]

Put in a 1 star review. Devs seem to look at those. Or see if there's a email link at the Play Store.

 

[Morty2264]

Yes, I agree with the user above me: rate the app/try to contact the developers. Google Messenger seems to be pretty cool, so I am sorry that you are going through this!

Just a quick thought: did you try restarting your device? Sometimes I get little glitches and a restart helps.

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