A
Android Central Question
Hi there,
My 4 month old s8 Active suddenly stopped charging and the battery was draining, even when connected to the charger, till it went to 0% and shut down.
A new flex cable port didn't fix this issue. However, The local technician got it working by connecting another battery externally. The problem is the battery isn't for the s8 active model which couldn't fit inside.
I searched online but couldn't find a single website for the phone's battery. And I am not in the US right now to take it to Samsung's center.
I also saw a comment on YouTube that someone fit an s7 active's battery on the s8 active. He had to fold the cable strip however which got damaged over time.
I'd appreciate any suggestions or a link if the battery is available online.
Best wishes
Jamal
My 4 month old s8 Active suddenly stopped charging and the battery was draining, even when connected to the charger, till it went to 0% and shut down.
A new flex cable port didn't fix this issue. However, The local technician got it working by connecting another battery externally. The problem is the battery isn't for the s8 active model which couldn't fit inside.
I searched online but couldn't find a single website for the phone's battery. And I am not in the US right now to take it to Samsung's center.
I also saw a comment on YouTube that someone fit an s7 active's battery on the s8 active. He had to fold the cable strip however which got damaged over time.
I'd appreciate any suggestions or a link if the battery is available online.
Best wishes
Jamal