First off. Sorry bro, that stinks. Second and this is more for other folks, why pay $800 for a phone and then cheap out on the case? It blows my mind. I paid $45 my Tech21 case but the materials aren't just hard plastic. I've dropped my X several times on the concrete patio, the hardwood floors etc. and it has survived many times.
Plus, most stores worth their salt have a one year walk in and swap out warranty exchange. The option to try the fit and finish of the case, people who work there that see day in and day out phones that always seem to make it through drops in XYZ brand cases and may even be able to offer insight (again, if worth their salt). But folks are too smart for that. They get their Notterbox from Amazon.