S9 Plus Call drop out

dave3389

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Jan 7, 2013
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hey everyone,

just wondering if anyone is having issues where in a call it just disconnects you? it's not auto switching between bands or anything like that. This doesn't do it on every call, but has done it enough to become a problem, on a happier note i had the phone replaced this morning, so we will see if the problem happens again.
 

djrakowski

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May 4, 2011
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I believe that's a known problem, and that Samsung is preparing an update. How long it takes to reach our phones is anyone's guess, though.
 

nof8butwhatwemake

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May 16, 2018
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hey everyone,

just wondering if anyone is having issues where in a call it just disconnects you? it's not auto switching between bands or anything like that. This doesn't do it on every call, but has done it enough to become a problem, on a happier note i had the phone replaced this morning, so we will see if the problem happens again.

Hopefully they also gave you a new SIM card as well, just in case.
 

dave3389

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Jan 7, 2013
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ah i have read a few different things, but didn't realise its a known issue, on a plus side i have ended up with two s9 pluses for the price of one so can't complain to much
 

dave3389

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Jan 7, 2013
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the sim card is only about 12 months old, if the problem does continue i will replace the sim as well just incase, thanks