S9 setting up Galaxy Buds+ for Alexa trouble

[Robert Mooberry]

I've set Alexa as the default app on the phone and set up for voice assistant with the long press. However Alexa doesn't open consistently unless my phone is unlocked. Is there an additional setting on the phone that I need to tweak?

 

[lucianus_luciferus]

Have you set it as default assistant?

 

[Robert Mooberry]

Yes