S9 won't accept incoming calls Green button pulses but doesn't work

[Android Central Question]

All updated from Samsung accepted and installed , and I think it happened after latest update

 

[B. Diddy]

Welcome to Android Central! Are you only tapping the button, or do you have to swipe it? Is this the fullscreen incoming call screen, or is it the banner notification that appears when you're actively using some other app?

Please register on this forum, which will allow you to engage in discussion more easily, as well as post images. https://forums.androidcentral.com/ask-question/409154-join-android-central-community.html

 

[mustang7757]

Clear data/cache and force stop the phone app, to do that long press the phone app tap info then scroll to storage .

 

[blackhawkhot]

Clear data/cache and force stop the phone app, to do that long press the phone app tap info then scroll to storage .

Clear system cache on the boot up menu too.
Best practice to do this after a major update.

 

[mustang7757]

Clear system cache on the boot up menu too.
Best practice to do this after a major update.

agree

 

[B. Diddy]

Let's see if the OP responds in case they might just not understand how the answer button works. Still a lot of people who think you just have to tap the button, instead of swiping it.

 

[mustang7757]

Let's see if the OP responds in case they might just not understand how the answer button works. Still a lot of people who think you just have to tap the button, instead of swiping it.

Hahaha ..that also

 

[blackhawkhot]

Let's see if the OP responds in case they might just not understand how the answer button works. Still a lot of people who think you just have to tap the button, instead of swiping it.

Ha! Tried Chrome and still can't find the elusive start a thread button. It must know better than to show it's self.

 

[cypSBYk9rO]

As title My Galaxy S9 SM G690F wont accept incoming calls . Green button pulses but whether I press - gently or hard , or swipe , it just goes to missed call , and I have to ring sender from missed call list .

 

[mustang7757]

[Merge duplicate]

 

[mustang7757]

As title My Galaxy S9 SM G690F wont accept incoming calls . Green button pulses but whether I press - gently or hard , or swipe , it just goes to missed call , and I have to ring sender from missed call list .

Hi welcome!
Have you tried the above suggestions?

 

[cypSBYk9rO]

Cleared the phone cache OK . Unclear how to clear the system cache on the boot up menu . Advise please

 

[cypSBYk9rO]

Many thanks fellas , just tried dialling from my landline and call went through immediately ! That was after clearing the phone cache . Probably better if I knew how to clear the System cache in the boot up menu now that the subject is "warm" Thanks again fellas .

 

[blackhawkhot]

Cleared the phone cache OK . Unclear how to clear the system cache on the boot up menu . Advise please

It's model specific; you push a combination of buttons right as you power it up. That takes you to the boot menu.
You scroll up/down usually using the volume buttons.
Make sure you pick "clear system cache"!
It will warn you, punch "yes" then after it completes the operation hit the reboot option on the menu and allow it to reboot as you would normally.

 

[mustang7757]

Cleared the phone cache OK . Unclear how to clear the system cache on the boot up menu . Advise please

That method was clear phone app cache , its good to clean cache in recovery by turning phone off and before it starts hold bixby/volume up/power buttons same time clear cache


Glad it worked out for you

 

[B. Diddy]

Here's how to wipe the cache partition, in case you need to do it later: https://www.t-mobile.com/support/de...axy-s9/wipe-cache-partition-samsung-galaxy-s9

 

[cypSBYk9rO]

Many thanks everyone , your collective solution(s) worked like a dream , I had visions of taking it down to the mobile repair shop after the lockdown ends - hope it comes soon in any case . Thanx again - a happy silver surfer !

 

[B. Diddy]

Great! Which suggestion ultimately helped?

 

[mustang7757]

Great! Which suggestion ultimately helped?

I belive clearing phone cache