Samsung Care+ Contract on S20 Ultra: How to cancel now that S21 Ultra is coming?

[Dualmonitors]

i have the Samsung Care+ monthly fee contract on my current S20 Ultra.

well, since i am trading this in in around 10 days' time for the S21 Ultra, i won't need to pay this monthly fee for my S20 Ultra anymore. except that i have it on auto-debit.

how are we supposed to cancel that contract? thanks in advance.

 

[trucksmoveamerica#AC]

i have the Samsung Care+ monthly fee contract on my current S20 Ultra.

well, since i am trading this in in around 10 days' time for the S21 Ultra, i won't need to pay this monthly fee for my S20 Ultra anymore. except that i have it on auto-debit.

how are we supposed to cancel that contract? thanks in advance.

Google samsung care+ number and cancel it. It's thru assurion, but you have to call the samsung care+ one.

 

[Gayle Lynn]

I tried calling. Horrid experience. Also weak vocal cords.

Should be there in My Account on Shop Samsung for heaven's sake. Take a page and copy Apple Care+.

 

[Dualmonitors]

I tried calling. Horrid experience. Also weak vocal cords.

Should be there in My Account on Shop Samsung for heaven's sake. Take a page and copy Apple Care+.

you'd think that there are simpler ways to cancel this contract on a phone that we're trading in!! why would we wish to continue this contract when we turn the phone in and no longer own/have the phone already? strange they don't have a superior method to cancel. frustrating.

 

[trucksmoveamerica#AC]

I tried calling. Horrid experience. Also weak vocal cords.

Should be there in My Account on Shop Samsung for heaven's sake. Take a page and copy Apple Care+.

Is this the number you called? Don't call samsung direct.

I know when I canceled they answered the phone as assurion and there was no issues cancelling.

 

[Dualmonitors]

@[FONT=&quot]trucksmoveamerica#AC:

[/FONT]thank you for your post with the phone number for contacting Samsung Care+.

may i please ask if they would automatically know that i traded in my S20 Ultra for my S21 Ultra and that i also bought another monthly fee contract for my S21 Ultra?

meaning, would they automatically know to cancel my S20 Ultra's monthly fee Samsung Care+ contract since i'm trading in the phone?

you would think that they would know but who knows if they would!

thank you so much in advance.

 

[Gayle Lynn]

The phone call was garbled and person had a thick accent that made it worse. I’d prefer online, without having to speak to anyone. It’s not very efficient method. I’ve had trouble too after a couple surgeries.

My experiences with AT&T where it should be a simple Q&A have usually taken an hour+ and not always satisfactory resolution, such that I have refused to buy thru them.

 

[donebrasko]

Is it possible to have it moved over to the new phone