Samsung classic watch 6

[loafty]

Having trouble with downloaded ringtones. They are on the watch in ringtones when select 1 it plays BUT when someone rings the ringtone wont play, i have download a couple and all are the same.
Does anyone know why this is happening & if so does anyone know how to get one to work.
Samsung Australia are no help & haven't got a clue.
Hopefully someone can help me please.

 

[B. Diddy]

I moved this to the Galaxy Watch6 forum.

 

[BerryBubbles]

I haven't tried a custom ringtone on my Galaxy Watch 6 Classic, but I found a post on Reddit claiming that setting the ringtone from the wearable app worked.

If that doesn't help, maybe try wiping the cache partition on your watch & give it another shot. The last watch update caused my W6Classic to lose some settings. I had to wipe the cache partition to improve the watch performance.