I ordered the graphite last Sunday and got the FedEx notification this morning with no update in the app. There's no rhyme or reason to these roll outs.
You can always try to track it with a reference number. Your order number is the reference number.I keep checking nothing on Samsung or Fed-Ex ordered on the 3rd
I keep checking nothing on Samsung or Fed-Ex ordered on the 3rd
Is everyone receiving an email from FedEx and that's how they got their tracking? My order has not moved from In Process and I ordered as soon as Unpacked started. Have not received anything from FedEx either.
It is the same for me...I have a shipping label and my credit card was charge ld on the 3rd (actual charge...not a hold) and that is it.
You received the label by email from FedEx? I'm curious how so many have a tracking number and I don't. I ordered the base model in black right when Unpacked started. Maybe there is an issue with that model.
I got email from Rakuten saying Samsung approved order. But I have to wait 10days after I receive phone to get 15 % cash back.Well my process with ratuken is moving slowly. I've gone thru everything to where they said they had to get confirmation as you say. They sent email out yesterday saying Samsung confirmed the order and money will be deposited in my ratuken account. They have so far given me around two 2% deposits totally around $24. I emailed again and told them it should be 15% as it's a phone, should be $95+.
Sent from my SM-X800 using Tapatalk
No worries I have received my phone in past when ordered from samsung and the app still said in process on site and app. Go by FedEx sign up for updates so you will get email on progress from FedExLow and behold, there's movement! It now says in process on the site, and I have tracking info for delivery on Monday. Still says backordered in my order status on the app though haha.
Ratuken responded to my email. I now have $94 in my ratuken accountI got email from Rakuten saying Samsung approved order. But I have to wait 10days after I receive phone to get 15 % cash back.
Sent from my SM-S908U1 using AC Forums mobile app
My app changed to created todayLow and behold, there's movement! It now says in process on the site, and I have tracking info for delivery on Monday. Still says backordered in my order status on the app though haha.
things are moving s l o w l y with FedEx in Texas:
it has just merely arrived at FedEx's "origin facility" in Irving, TX late last night. it hasn't even gotten on a plane yet to leave TX for wherever it is destined to go yet. so slow.
It takes 30 minutes to drive from my place to the Samsung Coppell facility. And yet, with every preorder my devices arrived exactly on the official release date, compared to people thousand miles away who got phones earlier than me.
My phone still wasn't picked up yet.