Samsung.com T-Mobile BOGO backorders

keyzlife

Well-known member
Sep 6, 2012
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Not sure how many on here may have taken advantage of this offer before it sold out, but I thought I would fish for some insight.

Anyone in here have their orders get backordered after they placed them?

If so did any of them finally ship?

 
I ordered 2 T-Mobile S8+'s in orchid gray on 6/21. I've called 3 times now, first call 3 days after the order was placed I we told it was still "processing" but they had my phones on hand. Next call was a week later and order was "pending fulfillment" but I was assured my phones were on hand and waiting to be shipped. I called today and was told the phones weren't in stock when I placed the order and I was misinformed in my previous calls. They said "it could still be 4 weeks but they really had no clue when they would arrive." This whole order experience has been a joke. I would expect Samsung to be MUCH better than this.
 
This seems like a ruse ! ambiguous shipping , zany trade-in results - faux pas - Samsung Pay is the last thing they have, the other stuff is subjective - they better think and think long and hard before they turn into RIM
 
Yeah I thought OnePlus left a bad taste in my mouth but this is doing the same.
 
The TOS on Samsung's website only required activation of one phone on a T-Mobile line, didn't require a new line of service. Not needing another line of service, this was the better option.
 

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