Hi, all. Moved from my beloved Note 9 to the S24+. Most of my photos were stored on my Note's SD card, which I did not have ported over (they are backed up elsewhere).
I get that I'll have to reinstall photos of people whose pix I want to display in Contacts and Messages. I've run into a problem I can't sort.
When I receive a text from my husband, his old (from the Note) photo shows up. When he calls, no photo shows up. I can't locate where the (old) photo is even stored. It's not in my pictures anywhere.
So - 3 questions: where the heck is the "old" photo, and what folder do I use to put "new" photos in so my Contacts can see them? AND...how do I even know which Contacts I'm using? There's only one option in my apps, and in there, when I add a new contact, I have to pull down a menu to choose if I want it stored in the phone (which I presume is the Samsung contacts?) or tie it to my Gmail. So do both Google and Samsung use the same Contacts app? (It seems that way). Somewhere in all this setup, I responded Yes to a sync question re: contacts. I set up my Note 6 years ago when I bought it, and can't recall what I did.
Help? Thanks!!
I get that I'll have to reinstall photos of people whose pix I want to display in Contacts and Messages. I've run into a problem I can't sort.
When I receive a text from my husband, his old (from the Note) photo shows up. When he calls, no photo shows up. I can't locate where the (old) photo is even stored. It's not in my pictures anywhere.
So - 3 questions: where the heck is the "old" photo, and what folder do I use to put "new" photos in so my Contacts can see them? AND...how do I even know which Contacts I'm using? There's only one option in my apps, and in there, when I add a new contact, I have to pull down a menu to choose if I want it stored in the phone (which I presume is the Samsung contacts?) or tie it to my Gmail. So do both Google and Samsung use the same Contacts app? (It seems that way). Somewhere in all this setup, I responded Yes to a sync question re: contacts. I set up my Note 6 years ago when I bought it, and can't recall what I did.
Help? Thanks!!