Samsung Fold 4 freezing when accessing notifications

[l_sugden]

I'm hoping someone can help me.

I recently purchased a Fold 4 which I love but it seems to have brought a bug over from my previous phone where it's freezing and sometimes crashing when I try to wake the phone or access the notifications panel. This is happening multiple times a days and lasts about 60 seconds and then the phone performs as normal.

I've managed to access the error logs (attached) but I don't understand them. Is anyone able to help me figure out what the issue is?

I have tired sending the error logs to Samsung but they've not been able to help me so far.

 

[mustang7757]

Welcome to AC!
[Moved this to our Samsung Fold 4 Forum]

Have you tried clearing cache in recovery? Also try putting in safe mode to make sure nothing 3rd party is causing this

 

[l_sugden]

Welcome to AC!
[Moved this to our Samsung Fold 4 Forum]

Have you tried clearing cache in recovery? Also try putting in safe mode to make sure nothing 3rd party is causing this

Would clearing the cache need to be by app?

Since the issue is intermittent, how would I know if the issue is being caused by a 3rd party app in safe mode?

 

[mustang7757]

Would clearing the cache need to be by app?

Since the issue is intermittent, how would I know if the issue is being caused by a 3rd party app in safe mode?

No cache in recovery would be all together not individually, safe mode will be last option since this is intermittent.

 

[B. Diddy]

Here are the steps to get to Recovery Mode. You can find the Wipe Cache Partition option there. https://www.hardreset.info/devices/samsung/samsung-galaxy-z-fold4/recovery-mode/