Samsung Galaxy A01 asking for a 4-digit passcode but I'm using a 6-digit passcode

[Android Central Question]

When I reset my phone last month, I set up a 6-digit passcode (August). My phone (Samsung Galaxy A01) asked for a passcode when I woke up this morning and tried to unlock it using Touch ID, but it was a 4-digit passcode. My old 4-digit passcode was ineffective, and I am unable to input a 6-digit code.
Since the day I reset my phone, I'm very sure I haven't touched a single setting connected to the passcode. My phone is currently useless, as I attempted to resolve the issue with a restart or power off.

Is there a method to unlock the phone without having to input the ineffective PIN?

 

[B. Diddy]

Welcome to Android Central! Does the PIN entry screen look the same as before, or different? See if you can take a picture of the screen and show us here.

Please register on this forum, which will allow you to engage in discussion more easily, as well as post images. https://forums.androidcentral.com/ask-question/409154-join-android-central-community.html

 

[mustang7757]

If your sign into your Samsung device you can remotely unlock by going here , if not then factory reset in recovery unfortunately.

https://findmymobile.samsung.com/