Samsung galaxy a12 4/64 ram plus (virtual memory) 4gb not working but why?

[usmanahmed7090]

Samsung galaxy a12 4gb ram 64 ram.
Samsung give us feature ram plus virtual memory 4gb but it's not working so after finding on Internet I discovered (virtual memory) works on "one UI core version 4.1" or Above and you can't update Samsung galaxy a12 UI core Above 3.1 but if Samsung give this feature in this mobile so it should be working but how? So is anyone who knows better understanding in this issue so please guide me please.
If my English is not correct so Sorry because it's not my mother tongue.
Please help???

 

[mustang7757]

Welcome to AC!

So in device care under memory you see this option? It's meant for devices that are under specs