A
Android Central Question
I fly almost exclusively American Airlines. To access their "on-board entertainment", you connect to their WiFi network and open the American Airlines app. Typically, you can click on "entertainment" and watch movies from there.
Ever since I got my Galaxy S10, the device will detect and connect to the AA Wifi network, but my "Connections" screen will tell me that "Internet may not be available." I'll go to the AA app and you can tell it's connected because it updates my flight information. However, when I click on "entertainment", the app tells me to "first connect to the Wifi" and has a link for me to click on that takes me to my phone's Settings, where my phone says it's already connected and that there's no internet coming through.
I have tried for (literally) hours to reset my phone, forget the network, have fiddled with every setting I can change, cleared the app data cache and Forced Stop. It has to be something with the S10, as I don't have any issue with my (business) iPhone.
I DON'T KNOW WHAT ELSE TO DO! PLEASE HELP! I love watching movies on planes and it is maddening to not be able to do so because of some stupid glitch.
Ever since I got my Galaxy S10, the device will detect and connect to the AA Wifi network, but my "Connections" screen will tell me that "Internet may not be available." I'll go to the AA app and you can tell it's connected because it updates my flight information. However, when I click on "entertainment", the app tells me to "first connect to the Wifi" and has a link for me to click on that takes me to my phone's Settings, where my phone says it's already connected and that there's no internet coming through.
I have tried for (literally) hours to reset my phone, forget the network, have fiddled with every setting I can change, cleared the app data cache and Forced Stop. It has to be something with the S10, as I don't have any issue with my (business) iPhone.
I DON'T KNOW WHAT ELSE TO DO! PLEASE HELP! I love watching movies on planes and it is maddening to not be able to do so because of some stupid glitch.