Samsung Galaxy S6 Edge + Update now photos and contacts are gone...

[AC Question]

My daughter ran an update on her Galaxy S6 Edge + and now her photos and contacts are gone... WHAT CAN WE DO? HELP !!!

Galaxy S6 Edge + ver. 6.0.1

 

[itguyjax8430]

My daughter ran an update on her Galaxy S6 Edge + and now her photos and contacts are gone... WHAT CAN WE DO? HELP !!!

Galaxy S6 Edge + ver. 6.0.1

Welcome to Android Central!

Try going to settings, applications, all apps, and then find the contacts app and the Gallery app. Clear the data from both apps and see if that fixes the issue.