Samsung Galaxy S6 Upgraded to 6.0.1 and Security Seems Deactivated

[Sebastian Chen]

Phone set for Swipe pattern for screen lock which was working fine. After update to 6.0.1, the phone does not ask for swipe pattern anymore, the rest of the function & apps seems to work normal. On lock screen under setting, the screen lock type is now "Swipe" - I try to change this type (thinking of using fingerprint instead) and S6 asked for PIN, upon entering PIN, it gave me "Unfortunately, Settings has Stopped" error. I accessed other of my apps & none gave this error. I have cleared cache but does not resolve this issue.

 

[B. Diddy]

Welcome to Android Central! Moved from the Marshmallow forum to the S6 forum, since this is probably more of a device-specific issue, rather than a general Marshmallow one.

When you say you cleared cache, you mean the system cache partition, right?

 

[Sebastian Chen]

Yes, I cleared the system cache partition & reboot. Problem persists.

 

[420lyfe]

Now here's the real trick. Perform a wipe/Factory reset.

 

[B. Diddy]

Before the factory reset, see if the problem persists in Safe Mode as well: https://support.t-mobile.com/docs/DOC-29226

 

[Sebastian Chen]

Problem still persists in Safe Mode.

Factory reset will reset will clear off everything including my sms, messages & other data & I need to configure everything again? Any other way since the issue seems to be limited to screen lock?

 

[B. Diddy]

There are lots of ways to backup your data -- check out this guide: http://forums.androidcentral.com/am...s/499341-guide-backing-up-android-device.html

Once you've backed up your important data, you could try setting a password remotely by using Android Device Manager on your computer. The ability to set a lockscreen password using ADM depends on the phone not having a security lock set already, so hopefully this will work.