Samsung GS4 not charging or turning on with full battery, why?

  • Thread starter Thread starter AC Question
  • Start date Start date
A

AC Question

Samsung GS4 not charging or turning on with full battery

My fiancees GS4 died the other day while she was charging it. I have tried all button combos to get it turned on, but nothing has worked so far. I put in a fully charged battery, plug it in and the battery icon with the lightening bolt shows up with the percent at 0%. Then the phone vibrates, and does nothing else. It also heats up quickly while plugged in. Any suggestions or other methods I can try to get it up and running?
 
Welcome to Android Central! How did you fully charge the replacement battery? Does that replacement battery work fine in another phone?

Did the phone have any water exposure?