Samsung GS7edge - Verizon Users Thread

ClintRo · Mar 25, 2016

Imagine that.... CS Reps that are clueless....That never happens. LOL

Good morning everyone. We had one hell of a storm last night. I thought the house was going to blow away.

MizWylie · Mar 25, 2016

ClintRo said:
Imagine that.... CS Reps that are clueless....That never happens. LOL

Good morning everyone. We had one hell of a storm last night. I thought the house was going to blow away.

Damn. I was focusing pretty hard on your house blowing away too. Back to the drawing board.

Posted from the S7E Chrome™ on Big Red

ClintRo · Mar 25, 2016

Just wait until I am not in it... I have good insurance...LOLOL

LanceAllan · Mar 25, 2016

Rygots said:
Don't bother going into the store. They pull the installment from the same location as you do on the website. I chatted, called, and went into the store with no luck on any method. At one point a chat rep said he 'found them' and reprinted them. Well all I got was some random paperwork in the mail... nothing close to an installment contract. Well after about a week after I activated my phone, the contract appeared for my other line.

I suggest you keep calling them until it shows up. None of the reps seemed to understand the issue even though they said it came up blank for them too. Which completely puzzles me.... If they can't see it, there is obviously an issue.

have you gotten any acceptance or approval from the promo company on the bogo?

Almeuit · Mar 25, 2016

ClintRo said:
Imagine that.... CS Reps that are clueless....That never happens. LOL

Good morning everyone. We had one hell of a storm last night. I thought the house was going to blow away.

I know right? The trees around my house were going nuts.

bsteppuhn · Mar 25, 2016

Almeuit said:
I know right? The trees around my house were going nuts.

Pick my house!! I need it to blow away

Posted via the Android Central App

Rygots · Mar 25, 2016

LanceAllan said:
have you gotten any acceptance or approval from the promo company on the bogo?

No but it said "you will hear from us after 45 days of service".

They also said it would take 3 billing cycles for me to receive my account credits for the new lines, but I got those before my first bill.

shane starr · Mar 25, 2016

Rygots said:
No but it said "you will hear from us after 45 days of service".

They also said it would take 3 billing cycles for me to receive my account credits for the new lines, but I got those before my first bill.

Same for me.

tomatosouplabs · Mar 25, 2016

Rygots said:
No but it said "you will hear from us after 45 days of service".

They also said it would take 3 billing cycles for me to receive my account credits for the new lines, but I got those before my first bill.

What worries me about that is the return period for the 2nd phone will be long over before I know it was accepted. I am only buying the 2nd phone as a spare. Very expensive spare otherwise. Not that it should be rejected but I have little faith, I can't help it.

chickweedblur · Mar 25, 2016

Question for you guys adding the extra line for the second, free GS7. What are you paying monthly for the extra line? I have a GS6, paid off the balance, and call CS to upgrade it and add the new line. I currently pay $40 per line with $25 credited back for using device payment plan so $15 per line for 4 lines. It a More Everything Plan sharing 30gb. I was told by the rep I could upgrade my line but the new line of service would not be eligible for that discount and would be $40/month plus the normal full price payment plan. Said it was because of my More Everything plan. I do have the option of adding a line with a 2 year plan, but obviously no free phone....Does that sound right? Who would pay $40/line AND pay full price for the phone?

MizWylie · Mar 25, 2016

chickweedblur said:
Question for you guys adding the extra line for the second, free GS7. What are you paying monthly for the extra line? I have a GS6, paid off the balance, and call CS to upgrade it and add the new line. I currently pay $40 per line with $25 credited back for using device payment plan so $15 per line for 4 lines. It a More Everything Plan sharing 30gb. I was told by the rep I could upgrade my line but the new line of service would not be eligible for that discount and would be $40/month plus the normal full price payment plan. Said it was because of my More Everything plan. I do have the option of adding a line with a 2 year plan, but obviously no free phone....Does that sound right? Who would pay $40/line AND pay full price for the phone?

You should be able to move to a new Verizon plan and get the discount. This is their way of harping on you to accept change. Check out their plans and see if you can save money that way. I'm on the Large plan with two phones and both lines get the monthly access discount, granted it's $20 a line, but still, that's better than $40. Then try to upgrade once you change it, if you do.

Posted from the S7E Chrome™ on Big Red

weirdohappy · Mar 25, 2016

What is this new update that just hit my phone?

Posted via the Android Central App

Rygots · Mar 25, 2016

weirdohappy said:
What is this new update that just hit my phone?

Posted via the Android Central App

Second update. Wow. It says security update and improved wifi.

wxman2003 · Mar 25, 2016

Just updated. Took about 10 minutes. No issues.

frankd1 · Mar 25, 2016

wxman2003 said:
Just updated. Took about 10 minutes. No issues.

It appears to have wiped all the apps that I had moved to my SD card. Not cool.

LanceAllan · Mar 25, 2016

tomatosouplabs said:
What worries me about that is the return period for the 2nd phone will be long over before I know it was accepted. I am only buying the 2nd phone as a spare. Very expensive spare otherwise. Not that it should be rejected but I have little faith, I can't help it.

Yep... Little worried myself

Sent from my Chrome™ Samsung S7 edge

LanceAllan · Mar 25, 2016

chickweedblur said:
Question for you guys adding the extra line for the second, free GS7. What are you paying monthly for the extra line? I have a GS6, paid off the balance, and call CS to upgrade it and add the new line. I currently pay $40 per line with $25 credited back for using device payment plan so $15 per line for 4 lines. It a More Everything Plan sharing 30gb. I was told by the rep I could upgrade my line but the new line of service would not be eligible for that discount and would be $40/month plus the normal full price payment plan. Said it was because of my More Everything plan. I do have the option of adding a line with a 2 year plan, but obviously no free phone....Does that sound right? Who would pay $40/line AND pay full price for the phone?

I'm on newer plan so I pay 20 a month for line access... So I'll get the phone for roughly 160ish after the promo if all goes well

Sent from my Chrome™ Samsung S7 edge

frankd1 · Mar 25, 2016

frankd1 said:
It appears to have wiped all the apps that I had moved to my SD card. Not cool.

Never mind. My phone spontaneously rebooted, and now the apps on my card appear to be back.

Up Down · Mar 25, 2016

Good afternoon all. Noticed today that my chrome edge is waking randomly. AOD has been off for a week.
Anyone else seeing this, or any ideas how to avoid it waking on its own.
Thanks.

recDNA · Mar 25, 2016

Up Down said:
Good afternoon all. Noticed today that my chrome edge is waking randomly. AOD has been off for a week.
Anyone else seeing this, or any ideas how to avoid it waking on its own.
Thanks.

There is an entire thread on this. You're not alone. Do you use VZW message+?

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