Samsung Health not tracking steps

[zebra23]

Just happened to look at my steps today and I noticed it is not tracking my steps. I cleared the cache, uninstalled and reinstalled. Same issue. My Samsung watch is also not calculating my steps either. Any ideas?

 

[Lawrie Sherratt]

Re: Samsung health not working

Uninstall and reinstall. Put your account details in again and hopefully you back up and running. (Pardon the pun)

 

[mustang7757]

Re: Samsung health not working

I agree with lawrie suggestion

 

[zebra23]

Re: Samsung health not working

Thanks, just had to resync my Samsung account

 

[SpookDroid]

Are permissions for Health set to allow access to the sensors (on both watch and phone if you use both to track them)? Have you tried turning step tracking off/on (it might trigger a reset of connections)? Do the steps not show on your watch or just in the app (if the latter, check that your set to show step data from both watch and phone).

 

[mustang7757]

[Merged duplicate threads ]