Samsung j6 Start in boot mode

[cmgam]

Hi
This phone was given to me by a friend who bought a newer one.
I did a factory reset and now, when I turn it on, it always goes to boot mode with the information (at the bottom of the screen):
"fail to open recovery_cause (no such file or directory) #
Reboot Recovery Cause is unknown]
Manual mode v1. 0.0"
I choose "boot now" and the phone opens normally.
Thanks for any help
Regards

 

[mustang7757]

Does it have an option in recovery to factory reset?

 

[mustang7757]

Is it working now? , I see you made a thread here

Samsung J6 "nsufficient memory"

Hi I have an old Samsung Galaxy J6 with 3 Gb of memory and 1.4 available. I have almost no apps installed, but when I want to move some to the SD card, I get the "insufficient memory" message even after cleaning it. Is there any other way to move Apps? How, for example, can I delete apps that...

forums.androidcentral.com

 

[cmgam]

Is it working now? , I see you made a thread here

Samsung J6 "nsufficient memory"

Hi I have an old Samsung Galaxy J6 with 3 Gb of memory and 1.4 available. I have almost no apps installed, but when I want to move some to the SD card, I get the "insufficient memory" message even after cleaning it. Is there any other way to move Apps? How, for example, can I delete apps that...

forums.androidcentral.com

Nope. But the problem exposed there does not prevent the use of both the phone and the program.
Thanks
Regards

 

[cmgam]

Does it have an option in recovery to factory reset?

Hi
An image of the screen.
Thanks
Regards

 

[mustang7757]

Hi
An image of the screen.
Thanks
Regards

So the selection Wipe Data which is a factory reset won't take?

 

[cmgam]

So the selection Wipe Data which is a factory reset won't take?

Hi
That's what I did when he gave me the smartphone.
As I have a backup made by "Smart switch", maybe I will do it again and then install the backup.
Thanks
Regards

 

[mustang7757]

Hi
That's what I did when he gave me the smartphone.
As I have a backup made by "Smart switch", maybe I will do it again and then install the backup.
Thanks
Regards

Hopefully his account isn't still link to the device because it will ask for Google credentials when it starts up

 

[cmgam]

Hopefully his account isn't still link to the device because it will ask for Google credentials when it starts up

Hi
Thank you but it didn't work
Regards

 

[mustang7757]

Hi
Thank you but it didn't work
Regards

Hi
Which part didn't work?

 

[cmgam]

Hi
Which part didn't work?

Hi
When I turn it on, it goes to the "boot mode" (picture above).
Thanks
Regards

 

[mustang7757]

Hi
When I turn it on, it goes to the "boot mode" (picture above).
Thanks
Regards

So you highlighted factory reset and entered it? Or you just selected reboot from that menu , just need little clarification on it

 

[cmgam]

So you highlighted factory reset and entered it? Or you just selected reboot from that menu , just need little clarification on it

I did a factory reset.
If I turn it off and turn it back on right after, the phone, some times opens normally. If it takes some time between turning it off and on, then it goes to the boot screen
Thanks
Regards

 

[mustang7757]

I did a factory reset.
If I turn it off and turn it back on right after, the phone, some times opens normally. If it takes some time between turning it off and on, then it goes to the boot screen
Thanks
Regards

How’s the memory of your phone is it full?

 

[cmgam]

How’s the memory of your phone is it full?

Hi

Memory:
Total: 3 Gb
Used: 1.5 Gb

Internal storage:
Total: 32 Gb
Used: 12 Gb

Android 10

Regards

 

[mustang7757]

Hi

Memory:
Total: 3 Gb
Used: 1.5 Gb

Internal storage:
Total: 32 Gb
Used: 12 Gb

Android 10

Regards

Hmm.. looks ok

Try safe mode see how it is

 

[cmgam]

Hmm.. looks ok

Try safe mode see how it is

Hi
No change, always starts at the boot screen.
Thanks
Regards

 

[mustang7757]

So probably have to try flashing the firmware or hardware issue

 

[cmgam]

So probably have to try flashing the firmware or hardware issue

Thanks but how to?
Regards

 

[mustang7757]

Thanks but how to?
Regards

Flashing the stock firmware you will need Odin tool and Frija the latest version from XDA site and download to your computer