- Apr 14, 2024
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Hi. I need help. I've got this Samsung J7 Prime and it's not charging. Tried 4 different cables (all working on a different phone). Tore the unit down and tested voltage on the pins where the battery connects to the board. I get around 4.7V when charger is connected. Every time I plug in the charger, it shows the battery icon with no charge left and the display dies after a few seconds. Plugged it in for 1hr+ hoping it was just drained. Still not charging. Any advice aside from buying a new battery?