Samsung Mobile S21 / S22 / Galaxy Tab A8 connectivity problem

[Miha A]

Hello,

I have the Samsung S21 mobile phone for over one year now. My partner has the S22 mobile phone and we also use the Galaxy Tab A8. All three devices share the same problem and the problem is that often (after "waking up" the device) certain apps are not getting an internet connection.

As a rule, on all three devices the internet browser (Chrome) is never a problem. Also, Gmail always works seems to worke. But other apps for example Netflix (especially), Marketwatch or Chess.com just don't get a connection. Usually closing the app and restarting the app helps. Sometimes I have to go to Settings/Apps and "kill" the app and restart it and then it gets connected to the internet, but a lot of times the only thing that helps is restarting the device. The problem is very very frustrating.

Any ideas what could be causing the issue?

*turning off wi-fi and using only mobile data does not help

Thx
M

 

[Mr Bojangles1]

Try this. It might have something to do with battery optimization.

 

[mustang7757]

Welcome to AC!

Make sure your not using VPN, ad blockers anything like that?

 

[B. Diddy]

Welcome to Android Central! Does this happen on all wi-fi networks, or just your home network?

 

[Miha A]

Thank you for the replies. I have tried the solution from @Mr Bojangles1 first. I'll test and get back to you.

@B. Diddy: it happens on all networks (different wi-fi or mobile)
@mustang7757: not using VPN or add blockers

 

[Miha A]

So far @Mr Bojangles1 solution seems to work. Thank you.

I'll report on any changes (if the problem re-appears).

 

[mustang7757]

Hopefully it works