So, when I open Samsung Pay it gives me a statement about needing a system update even though the phone is fully up to date.
Samsung Pay app update
- Thread starter patton02
- Start date
There should be a prompt that allows you to update Samsung Pay from within the app. It did the same for me when I first used it.
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Have you tried closing the app and attempting to update again?
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Mine works on att. However I had the same issue. Unfortunately I was doing my phone setup very quickly. I believe what finally worked was an update to Pay from the play store. Sorry I don't recall for sure.
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Same results after Factory Reset. I've tried uninstalling the Samsung Pay updates and reinstalled and same result. I might have to return the phone for another.
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Yes. I think it's an AT&T issue with the IMEI. We upgraded a different line and it seems something went screwy.
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racedog
Well-known member
- Feb 3, 2011
- 1,322
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Could be a Samsung Pay issue with the Imei since the Imei us tied in with the security. You can call Samsung and talk to the Pay division who will help with that. Happened to me when I switched out phones because of a replacement. Samsung took the new Imei and other info and Pay was working again.
AT&T has an issue on their end. One of their system tools has the correct IMEI. Another tool has my old Nexus 6.
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