- Apr 22, 2010
- 748
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It's hard to believe there are still folks out in the retail industry that haven't heard of or seen Samsung Pay in action.
Case in point: I went and got my car's oil changed the other day. The cashier in this establishment sits behind a glass partition and the old-style magnetic point of sale card reader sits outside for the customer to use. The cashier punches up my purchase and as I go to pay with my phone (a Galaxy Note 10+), she tells me "We don't have that".
I smile and put the phone to the reader. Of course it processed the transaction just fine. She looked at me as if I had performed a magic trick. "Oh wow! It went through!" As she handed me the maintenance receipt to sign, she asked "What phone is that? Is that the new iPhone?" I tried to hold back my contempt at the thought of carrying an iPhone and simply replied "No, an iPhone can't do this. Do a Google search for Samsung Pay. Unlike Apple Pay, Samsung Pay works almost everywhere." I didn't try to explain the difference between NFC and MST or any of the technology.
Suffice it to say, at least in the US, the iPhone and Apple Pay still hold the lion's share of people's mindset when it come to mobile payments. So when those people are shown that something else better exists they're completely caught off guard.
Case in point: I went and got my car's oil changed the other day. The cashier in this establishment sits behind a glass partition and the old-style magnetic point of sale card reader sits outside for the customer to use. The cashier punches up my purchase and as I go to pay with my phone (a Galaxy Note 10+), she tells me "We don't have that".
I smile and put the phone to the reader. Of course it processed the transaction just fine. She looked at me as if I had performed a magic trick. "Oh wow! It went through!" As she handed me the maintenance receipt to sign, she asked "What phone is that? Is that the new iPhone?" I tried to hold back my contempt at the thought of carrying an iPhone and simply replied "No, an iPhone can't do this. Do a Google search for Samsung Pay. Unlike Apple Pay, Samsung Pay works almost everywhere." I didn't try to explain the difference between NFC and MST or any of the technology.
Suffice it to say, at least in the US, the iPhone and Apple Pay still hold the lion's share of people's mindset when it come to mobile payments. So when those people are shown that something else better exists they're completely caught off guard.