Samsung Pay (within Gear App) won't prompt for credentials

[NealJ777]

I have a non-Samsung Android phone (LG G4). I'm receiving the attached message on my Gear S3. I tap "OK" but the Gear App on my phone does not prompt for credentials and so I am unable to use Samsung Pay on the watch.

I've tried just opening the app on the phone and it opens just fine. It shows me my cards and transactions, but does not ask for credentials.

I've also tried signing out of my Samsung account and then sign back in. I also powercycled both the watch and the phone.

There is an option there to reset the app, however, if I reset the app then all the cards, transactions, etc. go away. I would have to contact my banks and re-add the cards, so I was hoping to find another solution before I did that.

 

[amyf27]

I have an LG v20 and got samsung pay setup on my gear s2. It was a little troublesome but finally worked. My phone told me what I needed to download. It was samsung pay and I believe 2 plugin apps. Ihavent used it yet but the card is on there and ready. Did you download plugins?

 

[wsrobert]

Interesting. I have a G6 and I cant even properly download Samsung Pay. I get a notification on my S3 to download - which directs me to the phone. And when I tap on samsung pay in the gear manager app i get a notification that says "Installing Samsung Pay..." but then nothing happens.

 

[anon(782252)]

Interesting. I have a G6 and I cant even properly download Samsung Pay. I get a notification on my S3 to download - which directs me to the phone. And when I tap on samsung pay in the gear manager app i get a notification that says "Installing Samsung Pay..." but then nothing happens.

The Gear app isn't fully supported on the G6 yet. Works great on the V20 so I'm guessing maybe after official launch it will actually work.

 

[NealJ777]

Just to follow up on this. I ended up doing a hard reset of my watch, which was probably unnecessary. I probably should have just reset Samsung Pay, but I was just getting a little impatient. I had to set everything back up again from scratch. I hope I don't have to do this again.