Samsung S6 — screen is off but the phone is still on

[AC Question]

Hello everyone !

So, I've got this issue, I've been searching on Internet what could be the cause, and how to fix it, but I haven't found either.

I was doing nothing in particular, and when I wanted to check my phone, the screen started to flash with a weird green-ish color, and then went to black. The buttons were however still lightened for a while, as usual. It's only the screen. I tried charging it up, and the red LED lit on, but the screen on my Samsung S6 remain black, and my phone still vibrates when I get a message.

I tried pushing the power button and the volume down, and all I got was a light blue LED lightning for a few seconds. I tried pushing the two latter and the home button, but no result. I even tried to push all of them, but the screen remains dark.

So, I don't know what happened. Can some of you help me ?

Thanks a lot .

 

[belodion]

Welcome.

Alas, it sounds like screen failure or some internal failure, but I'll request a thread move to the S6 forum in case other users there can think of anything else.

 

[Rukbat]

Sounds like a bad motherboard to me.