Samsung S6 Edge NETWORK UNLOCK REQUEST UNSUCCESSFUL O2, what should I do?

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Samsung S6 Edge NETWORK UNLOCK REQUEST UNSUCCESSFUL O2

Hi,

So I have the S6 Edge bought from O2 directly. I requested a code to unlock the phone and they had given it me via email. I put in my non-02 sim card and it pops up with a screen. Enter that code in and get the 'Network unlock request unsuccessfull'. They on O2 told me to try it again-for the third time (and I noted to them it will block if you try it 3 times and they said it's fine). Upon trying it again the same error. Just not working. It's been almost 2 months now. They have checked if it's the right code and said yes it is. Now they said they will contact O2 and it will take a week (7 working days) before they get back to me.

Any ideas on what's wrong? And O2 are seriously messing this about. It's been 2 months and nothing has been fixed. My phone is still locked onto O2.
 

cerri-ann

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Nov 9, 2015
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Re: Samsung S6 Edge NETWORK UNLOCK REQUEST UNSUCCESSFUL O2

Hi,
I bought a S6 Edge on Vodafone at the beginning of August, and had requested an unlock code. I also got the 'Network unlock request unsuccessful' this has been going on now with me for 3 months, I was actually wondering if you have had any joy with your situation?
 

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