Samsung s6 wireless

[Irmeline]

After the latest update my wireless charging won't work and the setting for it in battery is gone. Anyone else have the same issue??
I have other phones and the are working so the charger isn't the problem.

 

[mustang7757]

After the latest update my wireless charging won't work and the setting for it in battery is gone. Anyone else have the same issue??
I have other phones and the are working so the charger isn't the problem.

Hi, welcome!
Have you tried rebooting your phone?

 

[Irmeline]

Hi, welcome!
Have you tried rebooting your phone?

Ty

Yes several times. The option to turn wireless charging on is just gone and nothing happens when I put it on the charger. It charged fine yesterday and then a update came and now it just won't work again.so odd.

 

[mustang7757]

Ty

Yes several times. The option to turn wireless charging on is just gone and nothing happens when I put it on the charger. It charged fine yesterday and then a update came and now it just won't work again.so odd.

What kind of software cane to your phone? S6 doesn't receive updates anymore.

 

[Irmeline]

What kind of software cane to your phone? S6 doesn't receive updates anymore.

No clue it was some update that came up as system update. That’s even more odd then if I’m not supposed to get any updates :/

 

[B. Diddy]

It was a system update pushed over-the-air?

Have you already tried wiping the cache partition? https://support.t-mobile.com/docs/DOC-29236