- May 28, 2011
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I apologize in advance for this long-winded post, but I wanted to share my subjective experience with the S26U.
As with most of us, I received it on March 11th and was really impressed, coming from my trusty S21U. We all know the many positives of this phone. We also all read the occasional criticisms of the screen, most of which were really due to expecting perfect vibrancy with the privacy feature engaged. But then a significant number of people were talking about eye strain and/or headaches which were attributed to some screen technology anomalies created by the new privacy display. I immediately attributed these criticisms to people just looking to find fault with Samsung and the new phone or to just being hypochondriacs. Initially I did experience some eye strain but I assumed this was due to the amount of time I was spending with the new device so I was not terribly concerned as I really thought it was inconceivable that all the engineers at Samsung could ever have overlooked something that could have such a negative impact on users of their new flagship device. But now for the past week the constant eye strain has gotten more noticeable and I've been getting mild headaches throughout the day.
I checked with Amazon and I have until Saturday to initiate a return so I've switched my Sim card back to the S21U and I'm going to see if these issues continue or disappear. If they go away I'm going to have to conclude that there is, indeed, something going on with the screen of the S26U which is endemic to its screen technology itself and has nothing to do with the privacy feature (which I've kept completely off throughout my time with this phone). Should that be the case, and with great sadness, back will go the S26U to Amazon and I guess I'll have to wait eagerly for the introduction of the S27U next February.
I really feel terrible because there's really so much I love about this phone but I can't stand the thought of living with these problems for the next 4-5 years (I keep my phones for a long time).


Anyone else having any of the issues I've described?
As with most of us, I received it on March 11th and was really impressed, coming from my trusty S21U. We all know the many positives of this phone. We also all read the occasional criticisms of the screen, most of which were really due to expecting perfect vibrancy with the privacy feature engaged. But then a significant number of people were talking about eye strain and/or headaches which were attributed to some screen technology anomalies created by the new privacy display. I immediately attributed these criticisms to people just looking to find fault with Samsung and the new phone or to just being hypochondriacs. Initially I did experience some eye strain but I assumed this was due to the amount of time I was spending with the new device so I was not terribly concerned as I really thought it was inconceivable that all the engineers at Samsung could ever have overlooked something that could have such a negative impact on users of their new flagship device. But now for the past week the constant eye strain has gotten more noticeable and I've been getting mild headaches throughout the day.
I checked with Amazon and I have until Saturday to initiate a return so I've switched my Sim card back to the S21U and I'm going to see if these issues continue or disappear. If they go away I'm going to have to conclude that there is, indeed, something going on with the screen of the S26U which is endemic to its screen technology itself and has nothing to do with the privacy feature (which I've kept completely off throughout my time with this phone). Should that be the case, and with great sadness, back will go the S26U to Amazon and I guess I'll have to wait eagerly for the introduction of the S27U next February.
I really feel terrible because there's really so much I love about this phone but I can't stand the thought of living with these problems for the next 4-5 years (I keep my phones for a long time).
Anyone else having any of the issues I've described?
