Samsung S9 Dual WhatsApp won't sync contacts!?

[EmmaT]

I am having trouble getting my second whatsapp account to sync with my contacts. I have all the permissions checked and have removed the account and set it up fresh again but still no joy. What am I missing? Anyone else having the same issue?

Thanks!

 

[lucianus_luciferus]

do you have a dual sim phone? because since whatsapp is tied to your phone number, i don't know how you can have two whatsapp accounts on one phone number...

 

[EmmaT]

Hi yeah sorry I didn't think I would need to clarify that as I posted in the S9 forum, so yeah I have the S9 which is dual sim and lets you run two whatsapp accounts

 

[lucianus_luciferus]

Settings, advanced features, dual messenger.
Is whatsapp enabled there?
Also in that page there is a contacts selection option

 

[Mike Neto]

I am having trouble getting my second whatsapp account to sync with my contacts. I have all the permissions checked and have removed the account and set it up fresh again but still no joy. What am I missing? Anyone else having the same issue?

Thanks!

Hi Emma, I'm having the very same issue on the second WhatsApp account. The main one works fine but the second one can't sync contacts. I spent almost one hour on the phone yesterday with Samsung support but they were not able to fix it....

 

[hellooh]

Hi Emma, I'm having the very same issue on the second WhatsApp account. The main one works fine but the second one can't sync contacts. I spent almost one hour on the phone yesterday with Samsung support but they were not able to fix it....

Go to Setting -> Search for "Dual Messenger" -> Turn of "select Separate contacts for your second apps"

And then it should work.

 

[EmmaT]

Yay thanks so much! i had contacted whatsapp and samsung with no joy but you have solved it! legend

 

[ISHAQ AHMED1]

I am having trouble getting my second whatsapp account to sync with my contacts. I have all the permissions checked and have removed the account and set it up fresh again but still no joy. What am I missing? Anyone else having the same issue?

Thanks!

Settings > Advanced Features > Dual Messenger > Contact Selection > Turn Off Separate contacts for second app

 

[Hussain Alali]

Genius

 

[eesa sajid]

i have s8 and I m also facing same problem can you help mw with that... I didnt saw any option of select separate contact in my mobile

 

[Ivo Borissov]

Go to Setting -> Search for "Dual Messenger" -> Turn of "select Separate contacts for your second apps"

And then it should work.

Yes, this solution works. Believe me. Thank you for the simple but effective advice.

 

[Anderson Camplesi]

With the Galaxy Note 9 is the same...

Go to Setting -> Search for "Dual Messenger" -> Turn of "select Separate contacts for your second apps"

And then it should work.

Perfect solution!
I had the same problem with the Galaxy Note 9 N9600. Sorted out!

 

[RoySantiago]

Settings, advanced features, dual messenger.
Is whatsapp enabled there?
Also in that page there is a contacts selection option

You saved hours of my life! I spent hours looking for this button. Thank you so much!

 

[lucianus_luciferus]

You saved hours of my life! I spent hours looking for this button. Thank you so much!

no problem

 

[sedgehammer]

Tried these solutions, still no dice. Cannot add a contact unless they already have whatapp.

 

[lucianus_luciferus]

Tried these solutions, still no dice. Cannot add a contact unless they already have whatapp.

Obviously if they don't have whatsapp you won't be able to add them to your whatsapp.

 

[hkumard]

Hi all,
my questions is how we can choose contacts to share with second app?
eg: i have 300 whastapp contacts and i have installed second whatsapp app. So there, a setting is available 'Contact Selection'. so how i can choose the contacts that i should display for the 2nd whatsapp? is there any settings in contacts app or does it work with newly created contacts?

 

[Jithin Francis]

In Additional,The phone or whatsapp should be restarted after this

 

[Abdinasir Naale]

I am having trouble getting my second whatsapp account to sync with my contacts. I have all the permissions checked and have removed the account and set it up fresh again but still no joy. What am I missing? Anyone else having the same issue?

Thanks!

Go to the settings > advanced features > duel messenger > scroll down > in the Contact selection > uncheck the option.

Hope thus helps.

 

[Mr Jimz]

yesssss!! it worked. thank you so much. i have been working on this problem for more 3 days.

thanks again bro.