Screen burn in, six days in!

[Rahul Krishnan2]

Hi I purchased a GW4 recently it's been only 8-9 days I'm facing the same issue will samsung replace the device ?

 

[arunma]

Hi I purchased a GW4 recently it's been only 8-9 days I'm facing the same issue will samsung replace the device ?

You're still in the return window so you can get your money back and repurchase.

 

[matefon]

My unit had the same problem (see attached images).
I returned it to the shop and 2 days later they called me that the official examination found no clue of water damage or whatsoever, but they insisted that the problem the watch's 'feature' which is there to show the time dimly. I think they meant the always on display, but this is clearly image retention, as the image above was taken after charging on a dark gray image from gallery.
I already ordered a BT version from another shop (I had the LTE version, but BT is cheaper and being able to do emergency calls seems not very useful for me, as I was using 'dumb' watches in my entire life). I hope the first shop will send me the refund soon and the second unit will have no problems.

 

[matefon]

The BT version arrived yesterday. So far so good! No image retention or burn in. With previous device the buttons were bad (spongy, not satisfying click) but now the buttons are good too.
It was a good decision to return the faulty and get another one. Thanks!
I don't know if it means anything, but the old device arrived with a dead battery, but the new one with around 70%.