Screen damaged and software problem

[AC Question]

My sm-g7102 screen is broken and software damaged can I get it replaced or exchanged in Samsung service centre.

 

[Rukbat]

The screen isn't guaranteed against breakage - you can pay to have it replaced, you can't get it replaced free. (Samsungs are easy to fix if there's a software problem - reflashing the ROM is boring. See [Samsung] How to flash Stock ROM via ODIN.)