- May 19, 2011
- 976
- 2
- 18
I guess I forgot to update this thread.
I exchanged the phone and I didn't have a problem with the replacement that I can see as far as the blue tint thing goes. It was one of those things that once I noticed it I couldn't not notice it in every day use and it was really annoying me so it was totally worth the hassle of doing an RMA.
The darker black marks are still there on a black screen but honestly to see them you have to be on an all black screen, in a dark room and let your eyes adjust a bit to see them. Not something you will see in daily use. Not going to let that bother me and I bet all the phones have that.
Samsung put a hold on my card for $350 and shipped out the phone second day air. They also gave me a prepaid shipping label for the replacement. They emailed when they got the box and a week later that the RMA was considered closed. The actual RMA process with Samsung was handled really well. The problem is that they say you only get an advanced RMA in the first 15 DAYS of having the phone. Really makes me wonder how they handle you six months down the road.
Overall I think the phone screen is still a bit disappointing. It is still pretty good but the poor white performance leads to a rather ho hum presentation. White needs to be white, not a very light shade of grey.
I exchanged the phone and I didn't have a problem with the replacement that I can see as far as the blue tint thing goes. It was one of those things that once I noticed it I couldn't not notice it in every day use and it was really annoying me so it was totally worth the hassle of doing an RMA.
The darker black marks are still there on a black screen but honestly to see them you have to be on an all black screen, in a dark room and let your eyes adjust a bit to see them. Not something you will see in daily use. Not going to let that bother me and I bet all the phones have that.
Samsung put a hold on my card for $350 and shipped out the phone second day air. They also gave me a prepaid shipping label for the replacement. They emailed when they got the box and a week later that the RMA was considered closed. The actual RMA process with Samsung was handled really well. The problem is that they say you only get an advanced RMA in the first 15 DAYS of having the phone. Really makes me wonder how they handle you six months down the road.
Overall I think the phone screen is still a bit disappointing. It is still pretty good but the poor white performance leads to a rather ho hum presentation. White needs to be white, not a very light shade of grey.
