J Dubbs
Well-known member
Be careful about cutting up your cases, most of the time making sure to insert the phone button side first, and also making sure the phone is completely in the case will fix the problem. Also if it's a hybrid 2 piece case, making sure both parts of the case are completely snapped together can fix the issues. I've dealt with that on multiple cases, including one I'm using now, a Caseology parallax hybrid.... great case once I made sure it was completely snapped together